Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. The charges are typically to help vendors invest in and operate in their venues. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Register yourself with a StubHub account. }, three one = .hide-if-no-js { [2022], Gametime vs Ticketmaster: Which Is Better For You? All this makes it easier to search on this website. StubHub will show you a list of available tickets along with the section, row, seat number and price. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. Thank you! The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. That price tag will get . How can I transfer them? After the switch, you will enter the email address you use to access the community in order to reset your password. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. Obviously, were used to paying fees anytime we buy tickets online. Even for the buyer, searching and doing other movements on their website comes without any charges. The prices and their ranges will depend on every event you have chosen. Sign up for free newsletters and get more CNBC delivered to your inbox. on tickets issued to original buyers. 2023 CNBC LLC. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. why does ticketmaster pay you after the event In 2010, it merged with Live Nation under the name Live Nation Entertainment.. After clicking on every continue option, itll search for the best available tickets according to your criteria. Nearly every ticket will have a convenience fee added for doing business through this service. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. discussing Ticketmasters Verified Fan program. So, which of the two is trustworthy? This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Brooks was born in Tulsa, Oklahoma, in 1962. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. StubHub vs. Ticketmaster vs. SeatGeek vs. Vivid Seats vs - Extrabux These are often attempts to steal your personal information or credit card number, Gray said. Sign into your StubHub account and click the "Sell" button in the top toolbar. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. Click the Sell Tickets button or the Sell button on the app. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Please enter a valid email and try again. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. 2. This tends to be less egregious than the fees imposed by the competition. ET. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. [2022], Ticketmaster vs Ticketek: Which Is Best For You? The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Search by team, venue, artist, or event. But its worth nothing that this case was won because the fees werent disclosed. Buyer beware: Massive experiment shows why ticket sellers hit you with Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Re: Ticketmaster wont let me transfer tickets. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You are allowed to sell tickets that you bought from some other ticket seller. You will enter your community username and new password and done! Now that the countrys largest promoter and venue owner and the countrys largest ticket seller are one company permitted by the Obama administrations justice department to merge in 2010 theres very little to hold these fees in check. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. All Rights Reserved. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. Can I sell tickets from Ticketmaster non eligible for resale? Taylor Swift public ticket sale on Friday is canceled, Ticketmaster The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch Or maybe at least know why all of a sudden I cant transfer tickets. For more information, please see our That money would go entirely to Ticketmaster. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Bundle up and save on concerts, live shows,. Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town If there are tickets you can afford, buy . Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Having all of this information makes it easier for you to find tickets that match your budget and interest. You can try reaching out to Ticketmaster and see why the tickets are greyed out. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. Should you. We want to hear from you. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. Advertisement. Live Nation and Ticketmaster Move to Compel Arbitration in Taylor Swift Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Swift will perform more . Facility charges are determined by the venues. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. They will have to create a Ticketmaster account in order to accept the tickets. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Yes The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. You should be able to transfer them from your Ticketmaster account. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. How do I sell my tickets on the Ticket Exchange? Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. See all 12 articles. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Select the tickets you'd like to sell and click "Sell." 5. Sorry we couldn't be helpful. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. . Your email address will not be published. That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. The prices of tickets available on this platform differ from the actual face value of the ticket. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. You are not required to use the same device you used to book the tickets. But that market may be full of landmines for unwary buyers, experts said. Ability to search by ticket number and amount you want to spend. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Some teams, venues, or artists put delivery delays. Do you ever wish that online ticket booking was less expensive? However, in recent years it has upgraded access to the worlds biggest ticket marketplace. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. 24/7 live chat support. Tap Transfer. Ive already tried calling, using their chat and email. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . The other half of StubHub users continued to see the all-inclusive prices. Get your tickets delivered to your doorstep or print them out. StubHub vs Viagogo: Which Is Better For You? Alex Murdaugh stands guilty of killing his wife and son. Seating Area: 104. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". StubHub - Wikipedia StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees.