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01-10-2020 This WAN socket can be used with either a FTTP interface or a FTTC modem. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. This should explain it. Vodafone Broadband: Great prices but at what cost? You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Users . How do you turn off wifi? You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. Were aware thata very small number of customers are experiencing anissue with their BT Smart Hub 2 connecting with multiple streaming devices on their Wi-Fi network. As my previous experiments with a FTTP Smarthub showed (https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176) the FTTC and FTTP Smarthubs use the same firmware. Let's take a look at the legacy BT routers that are still capable of getting you online. ? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. On this page, you can also change the Wireless Mode, selecting Mode 1, Mode 2 or Mode 3. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. This will take to a status screen. My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. However, abnormal sac size occurs in approximately 17% of pregnancies. The remaining functionality of the hub (routing, and wifi) is not used. Therefore, we can consider this issue closed. Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? Navigating ones way through these conflicting accounts is not easy. I have disabled the bt fon and bt wifi to reduce my home network clutter. Therefore, it costs more money and were stuck in the contract till 2023! My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. The company did not reveal why the problem was occurring. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, On a PC or laptop connected to your hub, enter, Enter your Admin password if prompted (can be found on the base of your Hub) and click, When prompted, enter the admin password and click. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Yes its not ideal. To turn this feature off go to Home, Smart Setup in the web management page, toggle the switch off and click Save. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 No problem. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. At the bottom is a setting for Bridging. BT Business Hubs: Help and guides for your model. Baldrick1. I would still prefer to just hook my superior router . When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. At the bottom is a setting for. Can anyone shed any light on this? If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Ask questions and share tips with other people 24 hours a day. My router is getting blocked despite following all the advice above and anything I could find online. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). This means that you've got no control over which network your device joins. To view the router settings, go to http://192.168.1.254. Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. You will need to change the settings on your other Router to use connection type PPPoA for ADSL connections and PPPoE for fibre connections. Links to user manuals and other documents for BT Hubs for broadband. This thread exists to explain to customers the details of this particular issue, but it doesnt claim that every person with a Smart Hub 2 that Cant Connect to Sonos is a victim of the firmware update - only those with the firmware version reported in the original post. I saw the post about the public/private. 7h47. Works fine. Also problems connecting to my wireless Canon scanner printer. Smart Setup is BT's online set-up wizard. Go to IPv4 Configuration. Clearly there is both and issue with BT and the Sonos app for iPhone on this. Thanks for the explanation. However, I agree with some of the comments. Use our hub light guide. (Not Business variant). There are simple ways you can boost performance and get the best from your broadband. The default IP address is 192.168.1.254 but you can change that here. Scan the QR code to enter your hubs details automatically. Whether it's your phone, tablet or console, find out how to connect to your newwi-fi network. I'll try and check later this week against a spare BT Business Hub 5 model. Then go to http://192.168.1.254 which is your BT hubs personal website which you can access to change settings, then click on Advanced Settings and type in your Admin password which can be found on the info card on the back of your BT hub box. - edited 01-10-2020 At least Ive got Sonos working now even though it is at the expense of 5ghz. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. You'll find all your features and services in the "My Extras" section. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. So the question remaining is does it actually work on a residential Smarthub? From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. Announcements, Guides & Community Updates. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Sorry, our virus scanner detected that this file isn't safe to download. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. Cleverly, the security password is the same for both networks and can only be changed for both. Remember your broadband can be activated any time up to midnight, so you may need to try again later. I don't think the workaround for modem mode works. Simply connect a 3rd party router to any LAN port on the hub. I have a new hub. Connecting your computer to your broadband. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. If you turn it off, we might think there is something wrong with the line. The router is now displaying hidden ssid. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. Its only when you connect direct to the Hub. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Copyright Expert Reviews Holdings Ltd 2023. Smart Setup is BT's online set-up wizard. Trouble connecting? I have disabled the bt fon and bt wifi to reduce my home network clutter. It is, I have tried iboth a residential and Business FTTP Smarthub on my connection. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. BT is offering firmware updates to those affected. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Been running flawlessly for 2weeks now since running the system in this set up. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Still having trouble with this. Do I need a WiFi 6E router to use WiFi 6E products. - edited icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. - edited Understand rental and other basic charges, Enter the admin password. 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. 01-10-2020 TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. So first step is to go to a PC or a mobile device that has a web browser that's usable. I also want to be able to repair and modify the frame. 8:32 AM [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. What's the least amount of exercise we can get away with? I do not suggest purchasing a Boost to work around this issue if wiring other devices doesnt fix it for you. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Go to Solution. - edited How do I use my Smart Hub as a modem only? Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. Smart hub 2 Hidden SSID I have a new hub. Ill ask my man at BT. Check the box next to Auto Firewall Open. What? 6:41 AM. After trying to set bridge mode and saving (the save appears to hang) I eventually. 01-10-2020 The most consistent workaround we have discovered is to disable the 5GHz band on the BT Smart Hub 2. Check that you're connected to your Hub's network. Accessing the Hub Manager using a Hub 3 or Hub 5. When the lights have stayed solid blue for two minutes, your hub is ready to go. Im glad you got a fix, but thats a completely different issue that results in the same symptom. If the device you're using it on has connected to your Hub before and completed Smart Setup already, it won't appear again. What is the difference between WiFi 6E and WiFi 6? Enter the username and password for your BT Smart Hub 2 router. This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. Then, for your static IP block, enter your router's address and subnet mask. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode, I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet.