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How to get to Eastbourne Hospital by Bus? Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. We will involve you and, with your consent, your family, carers or friends as appropriate. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. 0300 131 4500, Provided and run by: Some aspects of service planning were expanding to meet increased patient demand. Alcohol or any illegal or non-prescription drugs. Overview - Eastbourne District General Hospital - NHS Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Key services were available five days a week with out of hours and weekend cover also available when needed. They will help you evaluate transportation services for your patient/client to . The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. the service is performing well and meeting our expectations. Get alerts when we inspect. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Admissions FAQ . You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Please give these to a nurse. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. There's no need for the service to take further action. Published [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. 877.870.7012. Browser Support The plan for your discharge from hospital will start on your admission to hospital. ACTs provide high quality and appropriate care and liaise with STAR . Find out more. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. There had been times when these staff were not specialist trained in paediatric care. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. Leaders had the integrity, skills and abilities to run the service. 27 February 2020. Staff recognised and reported incidents and near misses. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. Inpatient Mental Health Facility: Intake & Admissions| Aurora The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. Staff delivered patient care in line with evidence based care and best practice guidance. Overall: Good. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ This included in the completion of baseline observations and information critical to monitoring patients for deterioration. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. Leaders and staff understood and knew how to apply them and monitor progress. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. They were focused on the needs of patients receiving care. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. It has 22 beds and two operating theatres and 129 employees. . We appreciate your support in asking your friends and relatives to only visit during visiting times. Learning from Morbidity and Mortality meetings needed further development. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. We reviewed 3 sets of patient care records. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). EMU accepted low risk women and pregnant people over 37 weeks for childbirth. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Records were clear, up-to-date, stored securely and easily available to all staff providing care. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. The service did not have a major incident policy for the mortuary, although they had started work to produce this. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Your hospital admission - East Sussex Healthcare NHS Trust It also has seven maternity beds in a midwifery led maternity unit. Staff felt able to raise concerns, report near misses and report incidents. Learn more about PALS. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. / 50.7864829; 0.2697638. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Our rating of this service improved. Staff truly respected and valued patients as individuals. This included greater emphasis on evidence-based practice and training. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. TN40 2DZ. The service managed safety incidents well and learned lessons from them. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. At least one standard in this area was not being met when we inspected the service and Eastbourne District General Hospital - Departments and services We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. The trust rate of surgical site infections (SSIs) was better than the national average. Any other browser may experience partial or no support. Staff recognised incidents and reported them through the electronic reporting system. You will have a small locker next to your bed or chair for your personal possessions. People could access the service when they needed it. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Clinical leadership on the unit was strong and supported staff development. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. If you have any dietary requirements, please speak to the nursing staff and they will assist you. There are vending machines outside most wards. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions.