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Tixel is a safe ticket marketplace to trade tickets from Ticketek. But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! (A .pdf).The transaction was finalised. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. There are now 6 discount code, 8 deal, and 1 free shipping promotion. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Pay lower fees. Keep in mind that you should make your request within 60 days after the event date. The call centre shut the phone to the customer's face.. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Oct 21, 2021. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Garbag . The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. privacy policy. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. has links for each of your tickets purchased. 10 business days I think is more than fair. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . I have definitely been scammed. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Buy guaranteed tickets for sold out events at a fair price. Get a real job. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Thank you. Does anyone know what I can do? These cookies are critical to the basic site functionality of Tixel and Naoya Inoue Height Weight, 7 days. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. for all major ticketing companies, We use cookies to make your experience on Tixel better. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. On the secondary market, fees are equal to 31% of the ticket price, on average. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Tixel supports these tickets as well. An administration fee of $10 will be charged. The $41 itself doesn't have any superscript that leads to an explanation. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. 2. Ticketek acts as a good global leader with technology in ticketing. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. $148.60. 2023 ProductReview.com.au Pty. Go to "Manage events" in your account. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. This is what a Ticketek mobile ticket looks like in your browser or mobile app. Buy and sell tickets safely at Ticketek Marketplace New Zealand . To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Visit Ticketmasters website or app and search for the selling portal option. Your email address will not be published. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. integration means you can list tickets for resale directly from your There may be a fee applicable on eligible refunds and exchanges. +44 (0)7540 787812 frances@constructionandbuildingphotography.com. Ticket limit 10 tickets in one transaction . Theyre so damn dodgy. I had no idea where to post this, so thought I'd post it here and ask for advice. I accidentally bought extra concert tickets and wanted to sell them. [2022], Gametime vs Ticketmaster: Which Is Better For You? Ticketek Marketplace is the only official re-seller we approve. I don't have any other social media but if I must, I'll try on Twitter too, thanks. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. 309. Firstly, create an account on Ticketmasters app or website. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. listing page. [2022], Ticketmaster vs Stubhub: Which Is Right For You? We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. ?DO NOT BUY TICKETS FROM TICKETEK! Date of experience: 23 January 2023 No, we are unable to offer refunds or cancellations. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. A: No, all tickets are only available within 72 hours of the performance date. Create an account to follow your favorite communities and start taking part in conversations. How Hot Are Takis On The Scoville Scale, Absolutely appealing customer service!!!!! On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. President Biden calls for limits on concert and sporting ticket fees. They asked me to DM them and then said we cant help you. you can't make. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. Did any of you who sold get paid for the tickets once they were resold? Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Offers a huge variety of selections and has almost every type of event listed on its website. Check out the Ticketek Marketplace site for more information. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. No record of the sale on the website under my account. A complete waste of time & effort & should be reported as a scam. The Premiere Marketplace for NFTs. I applied for a refund in August but have not been contacted. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Be sure to check our page often for the latest coupons. New comments cannot be posted and votes cannot be cast. Your email address will not be published. I can not believe in this day and age HOW BAD this company is. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. If you bought it Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. Find trending events near you. Start today. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. aren't issued Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. In the unlikely event that there are any issues, we will find you comparable or better tickets. October 1, 2019. It doesnt charge additional service fees for sellers. Our integration means you can list tickets for resale directly from your Ticketek account. So I hope it will turn up! It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Been trying for days. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Ticketmaster vs Ticketek Which is better? It doesn't say "From $41" or "$41 plus applicable fees". Therefore, it's impossible to speak to an actual person. They haven't responded to my emails! Would definitely use again! Customer support was really good too, they were polite and fast with replying emails. I tried it today and I was able to remove my tickets from listing. ! I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. 2 February 2023. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. Choose how your checkout appears for attendees. Knotfest. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The working of Ticketmaster is similar to any other trusted marketplace. This may vary slightly depending on which delivery method you choose. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. mobile tickets. Australian F1 2023 - Saturday Only. NBA Finals Sports. sports, food & drink, arts, festivals, conferences, seminars, and more. i spent 2 hours online and still didn't manage to secure tickets. issues and conforming to regulations. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. Here, you'll have the option to click a button to say you're interested. Instead, you have to install the official Ticketek mobile app This is a review for Ticketek marketplace, run by Ticketek. Then I sold them in minutes on Tixel. events. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend.