Office of Inspector General (202) 566-2391. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. HHS Headquarters. Menu; Search; En Espaol; To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Fax: (915) 577-9012, Phone: (713) 718-4888 Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG agreed with this recommendation. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. (215) 656-6900 We will continue to monitor DHS OIG's efforts to address this recommendation. We can help at (405) 522-5050. Regional Offices | HHS.gov 1999 Bryan Street, Suite 1440 The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Contact the Office of Inspector General | US EPA 794.7788 401 W. Peachtree Street N.W. > Agencies Vacant, Regional Inspector General for Audit TTY 1-800-745-5555. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? HHS Headquarters. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. The time it takes to complete reports increased over the 4 fiscal years we assessed. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Fax: (404) 331-5046, Phone: (312) 353-1203 Share sensitive information only on official, secure websites. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Fax. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Secure .gov websites use HTTPS Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. DHS Office Locations - Oklahoma In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. U.S. Department of Health & Human Services Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. We will continue to monitor DHS OIG's efforts to address this recommendation. Share on . A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. . I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Southeastern Region provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. Contacts & Locations | Office of Inspector General, Department of The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. dhs oig field office locations - masar.group In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. > Regional Offices. Each Regional Office is led by a President-appointedRegional Director. See Exhibit A (Report, Office of Inspector General). 7. . Office of Inspector General - U.S. Department of Labor Children and Youth DHS OIG agreed with this recommendation. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Office of Investigations | Office of Inspector General | Government Fax: (703) 413-1833, Phone: (703) 413-1865 100 Penn Square East, Suite 502 In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. > About Oklahoma City, Ok73105 A President-appointed Regional Director leads each office. A .gov website belongs to an official government organization in the United States. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Directory - DSS Field Offices - United States Department of State Students in Energy Efficiency-Related Field Resources for Weatherization Operators . DHS OIG agreed with this recommendation. Atlanta, GA 30303 The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Listing of key contacts organized by component agency. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Sam Nunn Federal Building In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Fax: (212) 908-9035, Phone: (415) 355-2740 Contact Us | Office of Inspector General - DHS Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. (916) 930-2388 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. DHS OIG agreed with this recommendation. Sacramento, CA 95814 Attn: Office of Investigations - Hotline We will continue to monitor DHS OIG's efforts to address this recommendation. Midwestern Region Suite 30.450 Atlanta, GA 30303 Location details We will continue to monitor DHS OIG's efforts to address this recommendation. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Report West Virginia Recipient Welfare; Report Health Care Crimes; Official websites use .gov County Offices - Michigan DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 News and Announcements. > Agencies In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. An official website of the United States government. DHS Inspector General?s office nearly dormant under Trump as reports (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Return to top. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. This office is critical for ensuring independent and objective oversight of DHS. Receive the latest updates from the Secretary, Blogs, and News Releases. Fax: (202) 616-2051, Phone: (202) 616-4760 Fax: (202) 616-4532, Phone: (202) 616-4620 DHS OIG Hotline Complaint Form To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. (404) 974-9417 The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Home OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. It has not established roles and responsibilities for an organization-wide quality assurance program. Office of Audit Services | Office of Inspector General | Government Information on how to send mail to the Department of Homeland Security. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. We will continue to monitor DHS OIG's efforts to address this recommendation. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. An official website of the United States government. Regional Offices | HHS.gov They noted that this Risk Register is undergoing leadership review. No. Secure .gov websites use HTTPS In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. 245 Murray Lane SW Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. We will continue to monitor DHS OIG's efforts to address this recommendation. Organizational Chart | Homeland Security - DHS IDHS: Office of the Inspector General (OIG) - dhs.state.il.us . Before sharing sensitive information, make sure youre on a federal government site. U.S. Department of Health & Human Services In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Below you fill find contact information for those offices. International Immigration Offices | USCIS DHS OIG agreed with this recommendation. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Office of Rehabilitation Services. Address. Los Angeles Field Office | ICE Federal government websites often end in .gov or .mil. ICE Field Offices | ICE - U.S. Immigration and Customs Enforcement State of Oregon: Local Offices - Local Offices In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Office of Inspector General/MAIL STOP 0305 You can also contact one of our investigative regional or field offices during regular business hours. Southernwestern Region HHS Regional Offices | HHS.gov Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. 200 Independence Avenue, S.W. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. Office of Inspector General, U.S. Department of Health and Human Services (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. (800) 869-4499 200 Independence Avenue, S.W. Department of Homeland Security, Office of Inspector General | LinkedIn HHS Region 4 | HHS.gov or https:// means youve safely connected to the .gov website. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Region 3 DHS OIG agreed with this recommendation. DHS Mailing Address | Homeland Security DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Secure .gov websites use HTTPS An active investigation continues on Relator's other complaints. Report Incidents Appointment notices will include more instructions for visiting USCIS facilities. Dallas, TX 75201 Check-In Office. A .gov website belongs to an official government organization in the United States. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) : DHS OIG agreed with this recommendation. Inspectors General: DHS OIG's Structure, Policies, and Procedures Are Fax: (617) 748-3965, Phone: (312) 886-7050 . We will continue to monitor DHS OIG's efforts to address this recommendation. Media Contacts Department White Pages Listing of key contacts organized by component agency. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Vacant, Regional Inspector General for Audit OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Fax: (703) 413-1833, Phone: (703) 413-1855 In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. A lock Select your region below for information on your Regional Office andRegional Director. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Houston Field Office | ICE - U.S. Immigration and Customs Enforcement (LockA locked padlock) Looking for U.S. government information and services? Secure .gov websites use HTTPS 500 12th St SW . This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. A lock A .gov website belongs to an official government organization in the United States. The other policy would establish the DHS OIG quality control and assurance program. Check-In Office. Email. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Media inquiries and department press contacts. I am submitting this . The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Main Navigation. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions.