Walking Away From Timeshare Maintenance Fees - Is It Smart? They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Didn't seem like a bad deal to us. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). They have an office in Miami - which they do business from there. This is another forum with more complaints about this company: After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. PRIVACY POLICY Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. You may also end up having to pay hundreds or even thousands of dollars in fees. But opting out of some of these cookies may have an effect on your browsing experience. The Sunset Group is a scam. There have been several class-action lawsuits filed against Sunset Group in recent years. I refused to proceed and insisted travel package detail. 77500. I basically told the woman on the phone that I was reading posts about them and they were not good. As a result of this failure, we have not been able to exercise the membership privileges promised to us. It was very overwhelming and confusing. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. That proved to me they were lying about the value of the "product". That night I googled them and saw a lot of bad reviews about them . At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". How to Get Rid of Cancun Palace Resorts Timeshare? We sent in the documents and waited for closure. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Anita Rigoni of US. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. $2, 000 down t he drain. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. It is part of the Sunset World Company. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. The combined costs was equal to or greater than what was being offer. This may also include calls and text messages to my wireless telephone numbers. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. Very unusual procedure. Not much else he can do he says. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? There are other, more reputable companies out there that can help you cancel your timeshare contract. This may also include calls and text messages to my wireless telephone numbers. I have been trying for months to speak with someone on the phone. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. 4. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. Some people have been successful using this method. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. The whole thing is a rip off as far as I can tell and very stressful for anyone. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Write a review Sign in. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Get Rid of Timeshare Without Ruining Credit? We protect your data. There is equity in the "purchase". Please we nees help. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Submit a complaint and get your issue resolved. The Judge overseeing this case is EDWARD NICHOLAS. Me and my mom were mislead and not they said our membership cancellation is not valid. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. How To Write a Timeshare Rescission Letter? This website uses cookies to improve your experience while you navigate through the website. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) When I asked who is really the travel agency that I am paying to, they were vague about it. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. . Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. They promise you everything and deliver NOTHING! Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. These specialized businesses are designed to help get you out of your contract, usually for a fee. This turned out to be a Big Mistake! Has anyone asked for a review and gotten their contract cancelled? My wife and I had a bad experience with them also. A fast Google search will load several past timeshare exit scams that you educate yourself on. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. We use cookies to give you the best experience possible. Sunset Groups ratings and reviews reflect all of these issues and complaints. If there is a lawsuit please let me know, I was a victim too. We are in the same boat and now they are threating us to ruin our credit. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. We decided to fight this through our credit card companies. Promotoria Sunset Group Timeshare Owners Lawsuit We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. The first was to continue with the upgrade - which we did not want. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. 1. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. It's such a shame that these crooks are taking advantage of vacationers. 1. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. It does not guarantee you any actual access to a room for any amount of time. Menu. Hi goaliemike, we are here in cancun, we were scammed. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. This was in March and up until this day they still haven't paid our membership to Ice Gallery. 3. You will speak with two reps who tell you that they are giving a . Do not purchase a time share with this company. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. 8. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. If a hurricane destroys the building, there is no required repair or fix. Case #PSC 1701479 How to get rid of Avalon Vacation Club Timeshare? Ask to use the internet to download the real form from the IRS. Eventually got the price down to something we thought we could actually afford. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Cancel a Hilton Grand Vacations Timeshare? zillayh@gmail.com, We are also victims of Sunset Group. How To Cancel a Manhattan Club Timeshare? While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Sunset Lounge lawsuit heads to court while venue continues to sit empty. I'll keep you posted on how it turns out for us, but so far it is not looking good! After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Were eager to assist in any capacity we can. The second most common complaint is that Sunset Group uses high-pressure sales tactics. This never happened, so we wrote several additional emails to this firm. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. 1. They tell you lies to make you buy their packages. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. XChange is a subscription-based clearinghouse of state court information. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. I have been in touch with people there and they say they are working the process but it takes time. If youre now regretting your purchase, there are a few things you should know. but this timeshare by Royal Elite/Sandos. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives.