If you think your landlord is acting unfairly, or you feel you are being harassed or illegally evicted, you should seek legal advice. If you wish to know more about the Advice Link Project or have a comment about the website please contact us at manager@ealingadvice.org, Registered Charity no. HOUSING BENEFITS TEAM PO BOX 58996, CATFORD ROAD, LONDON, SE6 9JD. They must: have grounds for possession for wanting possession; instruct a bailiff to enforce a warrant ie. It is important you contact us to talk about your options. Full Time - Monday to Friday, 36 hours per week. We also have an accessible information library for parents. Do not delay submitting your claim form if you do not have all the evidence to hand because you may lose benefit. Discretionary Housing Payment (DHP) If you are receiving Housing Benefit or Universal Credit and are finding it difficult to pay your rent, you can apply for additional help through the. Start by going to their. Monday to Friday, 9am to 8pm You are at risk of losing your home if you owe rent. The Retaliatory Eviction and the Deregulation Act 2015 came into affect. ealing discretionary housing payment contact numberealing discretionary housing payment contact number ealing discretionary housing payment contact number Menu zabitat home depot. If you are not on benefits already and your income has reduced or stopped, you may be entitled to apply for these two benefits: Find free confidential advice on the Money Advice Service website, Help from our Financial Inclusion Advisors to claim for benefits. If you have suspected corona symptoms you need to let the repair company know in advance and they are unlikely to attend if that is the case. This may mean paying an extra amount with your rent each week or month until the debt is paid off. Workmen should be wearing protective equipment and if you are concerned that they are not, you can refuse to allow them access. Generally, we pay discretionary housing payments for between three and six months, but we may pay you for a shorter or longer period depending on your circumstances. The Department of Work and Pensions (DWP) has an A Z of benefits and entitlements that provides details on most benefits. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. W13 0TQ. Many of our cases involve saving peoples homes. Discretionary Housing Payment is a little known pot of money handed out by councils to those struggling to keep a roof over their heads. Your claim will only be treated as made on the day that you submit it. Lewisham Council Homepage. Ongoing claims, or claims involving children born before that date, should not be affected. Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London. Preventative work with children and families. This has replaced housing benefit. Open: Monday to Friday, 9am-5pm. The Right to Acquire gives registered social landlords tenants a statutory right to purchase their home with the benefit of a discount, generally between 9,000 and 16,000, depending on the local authority area. This is a mandatory entitlement to provide funds for adaptations to enable people with disabilities to live independently in their own homes, regardless of tenure. If you are getting behind with your rent, its important to act quickly to avoid the risk of being evicted. SESSION 2001/2002 THIRD REPORT. The Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. For full details of our services and how you can access them, please visit our website. Please visit the Directgov page detailed below to learn about these benefits first. The Charitys mission is to provide a caring and safe environment for the poor, the marginalised and those who suffer from isolation or are in need of any kind. Even if the council decides you are not eligible for assistance, they have a legal duty to give you advice to try to help you to resolve your homelessness. Apply for housing benefit and council tax reduction, report this as a change in your circumstances, Calculation of housing benefit and council tax reduction, Discretionary housing payments and discretionary council tax discounts, Payment dates for private and housing association tenants, Sending evidence for housing benefit or council tax reduction, Your housing benefit or council tax reduction notification explained, Ealing Council Benefits and financial support information RSS feed, Council calls on Chancellor to act now to keep financial support in place for families, Changes to council services over Christmas/New Year period, Bright future ahead for youth services in Southall - and a boost to local housing, Read about what we are doing to fight inequality. Tueday1 pm 5pmplus late opening for workers 5pm 7pm, Due to very high demand, we are currently running a first-come, first-served ticket system. It is available to people in Brent experiencing common mental health difficulties. Rent arrears must be treated as a top priority debt. UB2 5AL. Appointment only, Tags: Borough Service Map, E1, Free Advice, HA1, HA2, HA4, HA6, HA9, Local, NW10, NW6, QM, SW9, UB1, UB2, UB3, UB4, UB6, UB7, UB8, W12, W13, W14, W3, W5, W6, W7. If you cannot pay your rent, there could be a 3 month break, however this will need to be paid back. London contact housing.benefitenquiries . It may be possible for you to agree more realistic payments on your mortgage, to avoid losing your home. Discretionary housing payments can't be used to cover rent arrears or services that aren't eligible for housing benefit (for example, water rates, heating, meals) - even if they're included in your rent. Failure to claim Universal Credit may result in you losing benefit as Universal Credit is not usually backdated. Southall, Middlesex The advisors offer relevant and accurate advice and information designed to empower clients, enabling them to make informed choices about the issues they have presented. Tags: Local, Paid Advice, Punjabi, Urdu, W13, 54 High Street, This. Tenants are often afraid to report disrepair for fear that landlords will service notice and evict them asap when their tenancy ends. What is the local housing allowance / the bedroom tax? Website: www.direct.gov.uk/en/Dl1/Directories/DG_10011165. We offer free confidential one-to-one and professional support, advice, information, representation and accompaniment to appointments regarding issues related to domestic violence such as welfare rights, benefits, housing and legal options. However, you cannot be evicted from your home until: your landlord has obtained a court order to repossess the property; and. Greenford, Middlesex Southall, Middlesex Harassment and illegal eviction are serious offences but the law relating to this is complex and you should seek legal advice, Sheltered housing schemes enable people to live independently but with the added security of having an alarm system and warden. Court attendance and representations. We have a drop in service and an appointment system. Temporary Role - 3 months with likely extension. Benefits Service call centre and reception Housing benefit call centre tel: 020 8825 7000 Open: Monday to Friday, 9am-5pm Housing Benefit reception: The services available are document drop. Navigate to the service you want from. You are considered to be in priority need if: The council should investigate why you became homeless. Your claim will then be reconsidered. Next They aim to provide access to the legal system for those who are encountering obstacles to finding the help that they need. W13 9AA, Email: reception@vickers-solicitors.co.uk, Appointments: Monday to Friday 9:30am to 5:30pm, 23 Hanbury Road, Discretionary Housing Payments ( DHP) provide extra money when a council decides that someone needs extra help to meet their housing costs. You should also say that if your landlord does not return your deposit, you will recover it in the Small Claims Court. then your landlord cannot end your tenancy even if they send you a Section 8 notice. DHPs are not benefits. Southall, Middlesex To find out more about using an. Your landlord should return your damage deposit if they have checked your property and agreed that no damage had been caused. The council must tell you their decision in writing. Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters. If you have suspected corona symptoms you need to let the repair company know in advance and they are unlikely to attend if that is the case. to physically evict a tenant (otherwise they could be committing a criminal offence). HA1 2XH, Website: www.harrowcab.org.uk/LGBT_web.html. A DCTD cannot be used to help with housing costs. We provide advice on housing rights and options, assess homeless people for emergency housing. Open: Monday to Friday, 9am-5pm If the situation is caused by a delay to your housing benefit, you should write to your local Housing Benefit Office and request a payment within 14 days. If you are not happy about the amount of your Discretionary Housing Payment or Discretionary Council Tax Support award, you must put you reasons in writing, so that a review of the decision. Do not ignore the problem because you could become homeless. It should make clear the obligations of the landlord and explain your obligations on the use of the property and its state of decoration and repair. If you are a tenant and have questions about yourtenancy, such as wanting to move home, ending your tenancy, struggling with paying their rent etc, you can contact your local housing hub for help. Eligibility You can apply for a DHP if you currently get either: Housing Benefit the. Local community services include Advice and Information, Advocacy, Community Support, Psychoeducation, Services for Children and Young People and more. Community Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid. If your Housing Benefit Office cannot process your claim quickly, you should ask for an interim payment. Discretionary payments and discounts Ealing landlord portal Review of your housing benefit claim : If you have received a letter asking you to complete a review of your housing. If you wish to know more about the Advice Link Project or have a comment about the website please contact us at manager@ealingadvice.org, Registered Charity no. If you are in private rented accommodation, If you are only allowed one bedroom, then you will receive the lower. Skip navigation Search . If you have nowhere to live, then you are homeless and you have the legal right to seek help from your local council. You will be asked a number of questions about your finances to see if you are eligible for legal aid. If the situation is caused by a delay to your housing benefit, you should write to your local Housing Benefit Office and request a payment within 14 days. This section provides information for new and existing customers. Mediation is a form of negotiation, used in neighbour disputes amongst others, with an independent trained mediator. Aiming to ensure that women are recognised as a group with specific housing needs and provides good quality homes and services in which women can achieve their chosen quality of life. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. Your landlord must put your deposit in a government-backed tenancy deposit scheme (, You landlord must let you know the schemed the deposit is registered with. The council normally has 33 working days to make a decision. Complaints about disrepair and lack of amenities in rented accommodation are investigated by property regulation. You can get advice on the agreement from a housing adviser. People who already have a homelessness application should email or call their case officer on their normal number, for queries about their application. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. DHPs are separate. Your first step should be to check your rent book, payment statement and receipts to make sure that your landlord is asking for the correct amount in arrears. Contact us ; In your language . Telephone Advice: Monday to Friday 9:30am to 4:00pm, Appointments: Monday to Friday 9:30am to 4:00pm, Drop in: Monday to Friday 9:30am to 4:00pm, 142-144 King Street, Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. All payments. If you cannot pay the full amount you should try to pay some of the rent arrears back regularly. UB1 1QF. W13 0TL. You are most likely to get help if you are taking steps to improve your circumstances. However as most tenancies are assured short hold fixed tenancies, a ground for possession can be that the tenancy's fixed period has expired. This is called Preserved Right to Buy. Similarly, if you have a vulnerable person in your household you can discuss with the managing agent on whether the repair is necessary. The first step is to discuss with your Landlord and see if an agreement can be reached. Telephone Advice: 24 hour helpline 070 0081 8283, Drop in: Monday to Friday 9:00am to 5:30pm, 173 South Ealing Road, Fulham Looking for charity jobs in housing advice worker? It could save you from putting your home at risk. They must: have grounds for possession for wanting possession; instruct a bailiff to enforce a warrant ie. Email: homeownership@ealing.gov.uk, Home ownership (service charge and major works payment enquiries) Contact us General enquiries For general enquiries you can contact us by: Email: information@nihe.gov.uk Phone: 03448 920 900. Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm, Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm 3, St Marys Road, The normal way for a landlord to end an assured tenancy is to send you a document called a, your tenancy is still in the fixed term; and, your tenancy agreement doesnt contain a clause to the contrary. Email: london.rap@odpm.gsi.gov.uk, tenancy, leasehold and sheltered housing services, Apply for housing benefit and council tax support. Telephone: 0208825 7846 This is worrying times for Landlords and tenants. The amount you are paid for various benefits depends on the number of children you have. If you are still unable to pay your rent arrears and think you will be evicted, you have the right to make a homeless application to your local council. However, under new rules Child Tax Credit, Housing Benefit and Universal Credit will only be assessed for the first two children. A council stock transfer means that you change from being a secure tenant of the council to an assured tenant of a registered social landlord. . Hayes, Middlesex They may do this straight away, or ask you to return to their office at a later date. Your first step should be to discuss the mortgage arrears with your bank, building society or other lender. View on Map Independent Age provides advice and information for older people, their relatives and carers in their own home, in hospital or in care homes. Apply for a discretionary housing payment if you need extra help to cover your housing costs. It is important to tell the council the truth in your application otherwise you may be committing a criminal offence. Our team comes out to meet with rough sleepers on early morning or late night shifts and go on to work with them and partner agencies to help people away from the streets and destitution. However, in the interests of customer and staff safety, the service will now be by telephone. Our advice and casework services focus on welfare benefits but also include other areas of help including Locata bidding. W5 5RF, Website: www.uwl.ac.uk/students/support_for_students/One_Stop_Shop.jsp. The first step is to discuss with your Landlord and see if an agreement can be reached. You can also find out how your benefits would be affected by a change in circumstances (e.g. Assured tenants enjoy the protection from eviction ie a landlord must go through the correct procedure. Peace Standard Pharmaceutical Industries is a limited liability company duly registered with the Pharmacists Council of Nigeria (PCN) presently with category A line registration. Open Monday, Wednesday, Thursday and Friday 9:30am to 4:00pm Find out more about how you can receive a Pension Credit estimate, and how to apply. Civil Legal Advice (CLA) If you own your home and you receive means-tested JSA, means-tested ESA, Income Support or Pension Credit, you may be entitled to help with mortgage payments as part of the payment. You should try and give the Benefit Office any information it requests. Go to London Borough of Ealing website Find. In this section navigation and print Office hours: Monday to Friday, 9am-5pm A council stock transfer means that you change from being a secure tenant of the council to an assured tenant of a registered social landlord. However, your home cannot be repossessed until: your mortgage lender has obtained a Court Order to repossess the property; and, the Court has issued a Court Bailiff with a warrant to evict you. The. Evidence to support your DHP claim can be uploaded to the online form, sent by email or posted. benefit caps resulting in reductions to Housing Benefit or Universal Credit. Due to government measures at the moment there is a 3 month break on evictions and Landlords are being asked to be more understanding with tenants and make agreements. Coronavirus Crisis- Know Your Housing Rights. The . What help is available? Your uploaded files need to be clearly readable. Telephone: 0208825 7515 You either sue. Acton, London For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. If you get housing benefit, the rent arrears may have arisen through a delay in the processing of payments. Your landlord can not get out of their legal responsibilities no matter what is written in the agreement. To do this you will need to have an email address. 8 12 Lancaster Road, Documents:Many of our staff are now working remotely. We also accept clear photos taken on phones and tablets and the following image file types - jpeg, gif, png. Benefits. We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ). I am having difficulty with my housing costs. These are, If you are in temporary accommodation provided by the Council and there is a problem, use the usual contact number, If you are at threatened with homelessness but do not have an existing homelessness application, you need to use a new number. The advice is independent and confidential. W6 8BS. If you've applied for a different benefit, contact the benefits office that's dealing with your claim. UB3 2HW. Boston Road, by 14%, if you have one extra bedroom, or, by 25% if you have two or more extra bedrooms, The benefit cap is a limit imposed on the total weekly benefit a family can receive. Or by writing to us at:. DHPs are not payments of housing benefit. Pension Credit is an income related benefit for pensioners living in Great Britain. Call your local housing hub on 020 8825 5387 to find out about: If you cannot pay the rent you owe in full, we can look at affordable repayments. SW9 9SP. This is worrying times for Landlords and tenants. My landlord wont return my damage deposit. You can find the contact details of your local council on the Gov.UK . S1/2023 Discretionary Housing Payment government contribution for English and Welsh local authorities for financial years ending March 2024 and March 2025 . Which area of advice are you looking for? Do not apply for help with your rent if you were placed in your home by another council and pay rent to them. The scheme applies to properties transferred from local authorities to registered social landlords after 1 April 1997, with certain exceptions such as homes in small rural settlements. Local Welfare Assistance Officer. Email: housadv@ealing.gov.uk, Customer service centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL Tallo Information Centre is a One Stop Shop community advice centre on South Acton Estate. Discretionary Housing Payment and Discretionary Council Tax Support schemes. Sign in to My Account My Account gives you access to a range of council services making it easier to pay, report, request, apply and book council services online. Tags: Arabic, Local, Punjabi, Somali, UB1, Urdu, 1 Berrymead Gardens, If your council rejects your claim or you disagree about the amount, you should write to the Housing Benefit Office within one month of the date of receiving your decision letter. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, The housing advice team provide information on all housing issues. your local Council, for example Housing Benefit). Kilburn, London To apply for housing benefit and council tax reduction you need to register for My Account. I rent privately. Horizon Day ServicesMentoring, drop in, mutual support group and community based mental health promotion and awareness raising activities using a recovery based approach. Southall, Middlesex The sooner you send the evidence the quicker we can help you. If you need help paying your rent, most people (other than pensioners and a few exempt groups) must apply for Universal Credit from the Department for Work and Pensions. If you cannot pay your rent, there could be a 3 month break, however this will need to be paid back. Terms and disclaimer . Housing Benefit reception: The services available are document drop off and appointments. Get details of local hostels or shelters from the Local Authority, Shelters helpline.