On pick up on Dec17 prices increased. And bugs. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Not a good look for Giant Eagle. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! File a complaint. 9% of Giant Eagle employees are Black or African American. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Fresh food. I purchased chicken salad Giant Eagle last night, 9-28-18. ) I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. ( im on a fixed income its important! Giant Eagle is the business that sold me the defective gift card. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I did so and spoke with 3 representatives and opened up a case. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I explained to them my same situation, and they continued to harass me and discriminate. So they make you think you must buy 4, but no, only one is enough. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . (Either January 3rd or 10th). I was very upset. Very disappointing. No one seemed to care about the mistake made in the store. The business became a success, and by 1928 there were 125 stores established. I asked about my perks that were deleted It's more of an inconvenience than a convenience. Giant Eagle Reviews | Glassdoor Or does that all fall on computers today? Bonita Springs, FL Giant Eagle Grocery Hours And Location I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Learn how the rating is calculated 1 complaint. Hello Shop & Save. The kitchen manager needs fired. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Here clients can delve deep into delicious meals, and taste. For example, pharmacy business hours are 8a-8p. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. I love that the fruit and vegetable selection is top notch. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Everyone I talk to keeps telling me they will get back with me the next day. User; Business User; . I explained exactly as above and as she is my child - its really no ones business. I mean every one. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. and come shop your damn groceries yourself and $#*! Our partners at the Trib said the move has Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. What happened to integrity and company loyalty. Desired outcome: This person was watching everyone in the line as if they were stealing. The public deserves better than the service that GE provides. 8-2-22 Get go in Washington PA on Wylie ave.. Giant Eagle, Inc. Team Leader Review: Will not recommend the company Anyone can write a Trustpilot review. Very truly yours,Giant EagleClaims Department. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Kitchen employees told me to go to cashier to have it removed. Management was okay in the beginning then it slowly deteriorated, into a $#*! Desired outcome: How convenient! I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. The Pharmacist & Staff are very professional & friendly. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Like im bothe ring you! Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. I think that's obvious, Dec 7 2022 The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. The attendant looked to find it in the car wash and could not. I placed an online order for a cake at your location in cleveland on Chagrin rd. I paid for a SHOWROOM car wash and parts of my car weren't even touched! She said too bad, you need to wear a mask or we can't check you out. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. BBB Business Profiles may not be reproduced for sales or promotional purposes. The program was launched at 34 locations in 2021. Management also doesn't know how to utilize people to their best ability. When are you guys gonna get the a2 milk? they had no problem refunding my fuel perks then. Disability and food assistance, so every penny counts. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I wanted 2.5lbs It's sad to see that people will accept eating a piece of edible paper. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. How does that help with a person that wants a grocery list AHEAD of time? The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. 108 total complaints in the last 3 years. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. It always smells bad. Made formal complaint with Customer Care. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval Desired outcome: Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Too bad. I have the unused gift card and proof of purchase. Giant Eagle, (store #4029). Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. When empty the cart basket closes. When you get there, your groceries are ready. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Then, i went in. Something needs to be done, even when waiting in line at location you hear people complaining about it. I went to Giant Eagle in Washington Pa for vaccines. Be the first one to write a review. Wasn't willing to help and nor was her co-worker Sandy. So I am out $200, no refund and my cards have been mysteriously used. Thank you for your time. Please update the website to indicate when a service is not available during regular business hours. Further, The stores take no responsibility for alcohol consumption in their stores. Online order website shuts you down from making any changes long before the order is being shopped. In the meantime no follow-up with me. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. I even ask someone to get one out for me but they would not. Working At Giant Eagle: Employee Reviews and Culture - Zippia Gain trust and grow your business with customer reviews. The quality control of your produce does not exceed healthy expectations by your customers. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. X . I buy brand name wines and medicines and detergents at this store and its also in walking distance. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I through away the bananas and food that shouldn't be wiped off. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Thank you for contact support. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Getgo employee do not have lunch break in 2 years. Wedge-tailed eagle - Wikipedia Is Giant Eagle My Perks worth the switch? - Whats the Points Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: I shall not go back to them. Excellent Customer service. Can you imagine what I think you can do with this lousy idea?! This is actually about an experience my mother had with Giant Eagle. Please in the future check your produce before just tossing it carelessly on the shelf. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. This is unacceptable. Two weeks later (today) the same product cost me $6.39. all that "but COVID" bull$#*! Feedback has its perks! | Giant Eagle Is this your company? I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. The people are wonderful & very helpful! Desired outcome: Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Piss off! code: [protected] [protected]. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. named Heather - very immature for the title that she holds. Unknown, 2 Complaint(s) He blewup at me " i was just trying to help" i said in a very rude way! She still refused. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp They are not authored by Glassdoor. Put prices on product instead of bar code or make sure bar code is right. Some of my articles are about CX (customer experience) and leadership. Regards, It's already been renovated so I guess bringing back products that are no longer sold. Even the cheapest of car wash. 4. (******* ****** **************. Desired outcome: What they do NOT tell you is that now, if you buy one, it's down to $1.25! this is very frustrating, inconvenient and time consuming. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Giant Eagle, Inc. Makes me appreciate Kroger even more! We cannot discuss details around this or any situation that may be under investigation. Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone