From 2018, we intend our climate change disclosures to align with the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Bags are being loaded onto aircraft incorrectly. Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. Over the years we have learned - and witnessed - the importance of . The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. The UQ Policy Handbook is to assist UQ staff developing policies and procedures. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream 2008/09 Qantas Data Book . Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include Our sports and arts sponsorships are focused on supporting elite Australian talent and helping our national teams excel in global competitions. Learn about our corporate governance framework which is designed to ensure the Group lives up to its obligations and commitments as it works to enhance shareholder value. "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. e9 VHh_>&4BRP#U"1R1n'Fhcd6b!T"8l bH,Qp/'r{HrNjGCu9w;L;:9zuYvO}b{=sYuO66q,-]j|gwN]u&w94~97>cdbo[Auv_(:3yeo];2BiQS1\.zE?ztfn~BqY^TY.I3NGm?;.EDMg]6"eO2(&,Kz\:Gb^0pTeTCy+zMo=a"}L)&4fTRE5aa=I: /zw8X4-&gl .NG_on|pINR:dN>8!Wl\lV%}m$9iC'YlyUX. Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". Group Finance Policy; 7. Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. The latest FRMS was given the thumbs up by Australia's aviation safety regulator, CASA, following a 12-month trial. The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . Nearly every student wishes to succeed in his or her future career, and it is inseparably linked to your competence in research paper writing. Qantas claims that its approach is "common across the industrial landscape"; it's less common to use a structure of subsidiaries and silo companies to achieve that goal. New airlines entry in the industry and competition in the domestic market, Other Tools and Techniques Tool Identification Techniques. COVID-19 is the biggest challenge ever faced by global aviation and its impacts will be felt for some time. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. How Singapore stacks up against Hong Kong in battle of Asia hubs Comply with Group Management Systems and Policy. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Opens in a new window The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Qantas staff fear the airline's stellar safety reputation is at risk as Live news: Lufthansa doubles revenues as air travel rebounds Risk management Observations. The frequency with which the Board is informed about issues depends on the significance of the specific risk. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations. We have seen airlines like Virgin like Rex come into the market and start up from scratch and the national carrier to survive has to have adapted to it. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and He is a Fellow of the Royal Aeronautical Society and the Australian Academy of Technological Sciences and Engineering and holds a Bachelor of Science in Applied Science (Physics and Mathematics) (Honours) and a Master of Science in Management Science. With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. Similarly, Qantas Airline is likely to suffer from the consequences of economic recession. We know that how a business conducts its activities and operations can affect the human rights of other people, whether they are employees, customers, workers in our supply chain, or the broader community. Pilot Keith Marriott retired in 2020 after a career flying planes for Qantas that spanned 36 years. The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. 2. Upgrade your web browser for an enhanced experience. Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. Upgrade your web browser for an enhanced experience. Risk management creates and protects value. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. J&5^tzbQc>PS0pp"'->]jv-y~:U2Tfpkec *onFDY;ZL6EM.wrmmn>q6_A!0VnBZ[&B X'@0.t/n3U. Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. Gareth Evans was appointed CEO Jetstar Group in November 2017. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. PDF Risk Management Policy - Blue Star India CHESS also has oversight of risks associated with regulatory compliance. Aviation has been at the forefront of the global business response to climate change, becoming the first industry to voluntarily commit to emission reduction targets as far out as 2050. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. He has been involved in start-ups, mergers, acquisitions and major change programs. Responsible investment Our wealth businesses have Responsible Investment Policies Upgrade my browser. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. Risk Management Policy - an overview | ScienceDirect Topics All of this gives us confidence as we invest for growth and future success. 1 0 obj Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Who's in the race to replace Alan Joyce as Qantas CEO? Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. The Qantas Group encourages Disclosing Persons who have reasonable grounds to suspect a Disclosable Matter to make a disclosure via the following channels, by: Further information about how to make a disclosure, and additional Eligible Recipients is available in the Policy. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. From 2017/18, we will shift our reporting to open source disclosures, leveraging our and Acting Responsibly. Qantas Investors | Group Management Committee Photo: Qantas News Room. <> _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream %PDF-1.7 Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. Risk management is an integral part of all organisational process. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). Alan Joyce says it's "not good enough" thatQantas customers have been been dealing with flight delays, cancellations and lost baggage over the past few months. :`lw Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". Qantas Airways Limited shares are up 1.5% in Tuesday trading as we head into the lunch hour. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. _W+ PDF Operating Responsibly and Transparently - Qantas Io&Z $a S,:xM Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. The Risk Management Process in Project Management Gattinoni Business Travel expands footprint following acquisition Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Tino La Spina will move to the role of Chief Executive Officer of Qantas International on 1 October 2019, with Vanessa Hudson formally commencing as the Groups new Chief Financial Officer on the same date. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. Employees Employees are responsible for looking for opportunities to improve operational efficiencies and optimise outcomes. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. For consumer brands especially, protecting value is also about maintaining a social licence to operate. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. Costs of acquiring and maintaining staff. The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". Financial Risk Management Policy Loss Prevention Procedure 2. Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. So when we think about sustainability today, we define it in simple terms. Opens in new window. Qantas maintains it has excellent relations with what the chief executivecalls "our people". The increase of increase is evident from the fact oil prices a prone to fluctuation all over the world(Sky News. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. The airline announced on . The S&P/ASX 200 Index (ASX: XJO) airline stock closed yesterday trading for $6.28 per share. Many of our employees donate their time and skills to good causes. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. As part of this, we commissioned an independent survey of several thousand employees in 2019 to better understand their experience of any harassment in the workplace. Risk Management Policy | RBA - Reserve Bank of Australia Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. hereOpens in new window As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. He has an Executive MBA from Auckland University. Berger Paints - Risk Management Policy "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. Qantas Reorgs Mgmt. Roles, Unveils New Premium Cabins As a company thats been around for 96 years, Qantas is used to looking at the big picture. Legal Matter Policy; 8. Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. HWMq\~U. We monitor global developments in governance, laws and business practices, and work collaboratively across our global footprint to ensure we continue to meet these standards. They're not the same.". An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. 4 0 obj "It was a metaphorical gun to the head," Tony Lucas said. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. Our services include term papers, research papers, book reviews, homework assignments, dissertations, assignments, business papers, and thesis papers. It is designed to identify, assess, monitor and manage risk. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Join Qantas Frequent Flyerorsubscribe to Red Email today. Remuneration Committee: Jacqueline Hey (Chair), Maxine Brenner, Michael L'Estrange and Todd Sampson. The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. The Qantas Group is committed to complying with all applicable laws and regulations, and to conducting business with the highest standards of ethics and integrity. Join Qantas Frequent Flyerorsubscribe to Red Email today. If there is a fire, I'm required to run towards it. What went in the back should have gone in the front. The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. He commenced with Qantas as Chief Operating Officer in July 2014 and on 1 March 2015 was appointed Chief Executive Officer of Qantas Domestic. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. $75,000-$85,000 USD. The Qantas Group is committed to ensuring the protection of all Disclosing Persons, information regarding the investigation process and the protections available to Disclosing Persons is available in the Policy. We continually review the criteria we use to identify and assess supplier risk to ensure our methodology is reflective of the shifting global environment. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Financial risk management We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. click here. "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum.