Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. THOR AXXERA RADIOnot working??? - YouTube There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. After all the warranty work, we had to winterize the coach for the 2019 season. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? Save your favorite RVs as you browse. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Model: Hurricane 29M. Please select a year to search for available owners manuals. Know someone who might be interested in this RV? Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. We need this rv fixed asap. Thor Industries Owner's Forum - iRV2 Forums There authorized service center is telling me not to get roof patch but replaced. How can **** choose to refuse to fix this chronic and widespread issue? The best of Class A amenities and more power than a Class B. As of today, the coach has only ***** miles on the coach. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Television. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Paint. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Use a pen or paper clip. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Stock photos may not represent actual unit in stock. The $1,000.00 bid they accepted. My Thor dash radio is also powered by the house battery. We have a water leak and it has caused extensive damage. WHY are the flooring issues causing such concern on behalf of Thor? Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Well guide you through the process. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. We strive to ensure all pricing and information contained in this website is accurate. Stock #46257. Front radio not working. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Add distilled water only. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com BBB Business Profiles generally cover a three-year reporting period. One is in the coach fuse panel and is marked. The radio may well be powered by the house batteries. 5 seatbelts. We have contacted the customer to investigate the root cause of the concern. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. Please contact dealership to verify unit information and availability. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL 01/03/2023. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. I admit, we were naive in thinking that the labor charges could be so little for such a job. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. 2017 Thor Challenger XE Rear and side cameras and radio not working. Read More: https://thormotorcoach.com/legal/ ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? We are sorry to hear of your concerns with your 2019 *******. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. ****************** was thankful that someone from Thor Motor Coach reached out. One previous owner purchased it new.We have had multiple issues with the coach. Took a good 2 hours drive and they are still dead. good-will offer. Jumping through hoops. Spoil the RV owners in your life this Christmas with some of our favorite gifts. I bought a brand new Thor Hurricane 35M. Thor Motorcoach Logo linking to Home Page. International Association of Better Business Bureaus. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Owners Manuals - Thor Motor Coach Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. . We have documented the roof concerns in case it does happen to be a concern. Generator in photo not included. I do not know WHY he has not had access to this correspondence. or call the glass man in town? A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Largest Family-Owned RV Dealer In The Nation. Fill out this offer form and we'll get back with you as soon as possible. Begin with this one! Thanks for the suggestion. ********************************* became Retail Warranty Supervisor in April of 2022. My Thor Rize was not properly built. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. Of course, at our expense. Does not include Hitch work or accessories. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. BBB is here to help. Read full answer The only two fuse I found for radio was one in the Ford block marked radio, which was good. We have pictures we can send if you want. You are using an out of date browser. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Posts: 7. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Your luxury Mercedes Sprinter motorhomes. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Thor Recall Notices - Latest Recalls for Thor - Arfc Just for good measure, recheck those easy to access fuses in the panel in the coach. I was given a few numbers of service centers and I had to contact them. The issue is not closed nor has resolution been found. 1. . They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Mine is under our bed but doesnt have one. This is a MSRP $190K Class A Motorhome. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. 2022 Thor Freedom Elite 24HE. Note that complaint text that is displayed might not represent all complaints filed with BBB. When I tried to bring it back in, it came in a few inches and then stopped. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. 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